How CocoMeet Works, From the First Tap to Hello

You are on a hotel bed in Atlanta with your phone at 15 percent, expecting a sign-up screen. There is not one. You tap Start, the browser asks for the camera, and a few seconds later you are talking to a girl in San Diego about whether hotel coffee counts as coffee. That is CocoMeet in one scene. The rest of this page is the detail behind it.

Three steps from tap to hello

1. 1

   Open CocoMeet

   In any phone or computer browser. A guest session is created for you in the background, so there is no form to fill in. If you want an icon, you can set up the girl video call app on your home screen in about thirty seconds.

2. 2

   Tap Start Video Chat

   The button switches to Connecting while we ring someone who is online and free. On the text and voice pages, the same button starts a text or voice chat instead.

3. 3

   Talk, then stay or move on

   Every call is private and one on one. Stay while it is good, tap Next when it is not, and report anyone who breaks the rules from inside the call.

What the Free ×N badge counts

The small badge on the Start Video Chat button shows your free calls left today. It is a real count, not decoration: when you use one, the number drops by one on every button on the site, and the next day it fills back up.

You will not see the badge once today's free calls are used, or if you already have coins on your account (your taps then go straight to a call). The same count also drives the Try a Free Match preview in the match lobby, so the two always agree.

Is CocoMeet free? When coins show up

CocoMeet is free to start. Coins only come in when you want more than the free calls, such as longer or extra video calls. You pick a package in your wallet and pay at checkout. Nothing is charged automatically, and nothing renews unless you choose it.

If you ever leave the checkout page, we ask once why, with a one-tap list of reasons. It helps us fix whatever got in your way. You can skip it.

Camera and microphone permissions

When video "does not work", the cause is almost always a blocked camera. Here is the fix for each browser:

• iPhone (Safari): Settings → Safari → Camera and Microphone → Ask or Allow. Then reload CocoMeet.
• Android (Chrome): tap the lock icon next to the address, then Permissions → Camera and Microphone → Allow.
• Desktop Chrome or Edge: click the camera icon at the right of the address bar and choose Always allow.
• Desktop Safari: Safari → Settings for This Website → Camera and Microphone → Allow.
• Still black? Close other apps that might be using the camera (video meetings, other tabs), then reload.

The first time you allow the camera, your browser remembers it for this site only. If you switch browsers, or open CocoMeet from a home-screen icon, you may be asked again. That is normal. More fixes, including echo and frozen video, are collected in the CocoMeet help center.

Switching between video, voice and text

Each call is one mode at a time. To switch, finish the current call and pick a different mode on the match screen. Many people warm up with text and move to video later; if that sounds like you, start where you can talk to girls online by text or voice and change modes as you get comfortable.

Whatever the mode, the same rules apply, and Next and report are always there. What happens after a report is part of how to stay safe on a live video call, and it is worth two minutes before your first call.

How CocoMeet works: questions